Trade conditions

General Information

SleepOrup
Orupgade 29
4640 Faxe
christine@spirekassen.nu
+45 31715467
CVR: DK38914146
Bank: Nordea - IBAN DK4420006297171214

Payment Terms

Payments can be made in cash, via MobilePay, or by card:

Mastercard
American Express
JCB
UnionPay
Diners Club
Discover
Maestro
Visa Electron
VPay

Bookings

All reservations require prepayment. This applies to bookings made by phone, email, or in person. Payment for the entire stay is due upon arrival. This booking cannot be changed or canceled.

Room Cancellation

Bookings for rooms with or without breakfast can be canceled free of charge until 4:00 PM local time, 7 days before the arrival date. If the room is canceled after 4:00 PM local time, or if the guest does not show up, we will charge for the entire stay.

Complaints

If you as a consumer wish to complain about your purchase, you must contact SleepOrup. If we are unable to find a solution, you can send a complaint to:

Center for Complaint Resolution
Nævnenes Hus
Toldboden 2
8800 Viborg
www.forbrug.dk